Philadelphia Roadside Assistance FAQ

Roadside services start at $100. Final pricing can depend on the vehicle, the service, the location and any product cost such as fuel or a battery. You hear the confirmed price before anyone is dispatched.

No. There is no membership and no annual fee. You pay for the service call you actually need, when you need it.

Yes. We answer and dispatch 24 hours a day, seven days a week, including overnight and holidays.

We serve the city of Philadelphia, from Center City and South Philly to the Northeast, Northwest and West Philadelphia. If you are not sure whether your block is covered, call (267) 249-5891 and tell us where you are.

Yes, for vehicles at PHL-area parking facilities, garages and surrounding roadways where access is permitted and safe. Airport rules, garage clearance and access restrictions can affect service, so tell us your terminal, garage, level and row when you call.

Yes. We provide non-destructive vehicle lockout assistance for passenger cars, SUVs and light-duty vehicles. We may ask you to verify ownership or authorization. We are not a locksmith and do not cut or program keys.

Yes. We remove the damaged tire and install your usable spare using a professional jack and roadside equipment, and we tighten lug nuts to appropriate manufacturer specifications when available.

Then a roadside tire change is not possible. Many newer vehicles carry a sealant kit instead of a spare. Tell us when you call and we will be honest about whether we can help or whether you need a tow to a tire shop — we do not tow.

Yes. We deliver emergency gasoline, up to 10 gallons, in an approved sealed container. The service call starts at $100 and the fuel is billed at cost.

Often, yes. Mobile battery replacement depends on battery availability and vehicle compatibility, so give us your year, make and model on the call and we will check before dispatching.

Possibly. We provide a professional receipt or invoice you may submit to your insurer. Reimbursement is determined by your insurance provider and policy, and we cannot guarantee it.

No. Philly Road Rescue is an independent roadside assistance company. We are not representing your insurance carrier unless a specific dispatch actually comes through a contracted network.

Arrival depends on technician location, Philadelphia traffic, weather and demand. We provide an estimated arrival time before dispatch whenever possible. We will not promise a fixed arrival time we cannot keep.

No. We are a light-duty roadside specialist: jump starts, tire changes, lockouts, fuel delivery and battery replacement. No towing, winching or heavy-duty recovery.

Usually, if the parking facility allows access and the service vehicle can safely enter. Please give us the garage height restriction and access information before dispatch.

Ask the valet where the vehicle is physically parked and whether outside roadside providers are permitted on the property. Once we know that, we can tell you whether we can reach the car.

Yes, subject to access and vehicle eligibility. We bring professional portable jump equipment to the vehicle.

Vehicle lockout assistance may be available if the technician can access the vehicle and ownership or authorization can be verified.

We operate 24/7, though technician availability and building access can vary overnight. Call and we will tell you honestly what we can do.

No. Unless specifically arranged otherwise, the customer requesting roadside assistance is responsible for payment.

Possibly. We can provide a professional invoice or receipt, but reimbursement depends entirely on your individual policy and is not guaranteed.